Csr Customer Service Representative In Pasig Upto 25k
Category | : | Customer Service |
Type: | : | Full time |
Salary | : | P20,001 - 25,000 |
Location | : | Pasig |
Job description:CSR Customer Service Representative in Pasig upto 25k Work schedule: Mon - Fri 8am to 5pm ; Sat 8am to 12nn MUST BE AN IT or computer engineering background Qualifications: Candidate must have a Bachelors/College Degree At least with 2 years of work experience in any or a combination of the following - customer service, call center support, sales, account management, IT support Good English communication skills Job Responsibilities : Coordinate the processing and delivery of all customer orders. Ensure that customers have acknowledged the complete delivery of all their orders. Respond to and provide information to customer inquiries Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Communicate with clients via phone call, email, face-to-face, and other channels to provide step-by-step solutions in resolving product or service issues Troubleshoot product components (hardware, software) to identify and resolve issues reported by customers Conduct research to obtain information useful in addressing customer issues Collaborate with other members/groups in the company to resolve customer issues Escalate and coordinate the resolution of issues with suppliers or partners Pro-actively monitor the GPS service and resolve any immediate issues Identify upselling opportunities to facilitate sales of company products/services Participate in the development of training documents, manuals, procedures, and solution articles Record all customer inquiries and issues including the actions and resolutions taken to address the problem. Ensure compliance to internal reporting requirements Please send your resume to [Login to view email address] Like our page for job updates! Facebook: https://www.facebook.com/jobvacancyphilpage Linkedin: https://www.linkedin.com/company/job-vacancy-phil Spread the word! DIRECT HIRE Thank you #CSR #customersupport #sales #itsupport #job #jobhiring #jobopening | ||
Min. Qualification | : | College graduate, CSR Customer Service Representative |
Shift | : | Day shift |
How to apply | : | Please send your resume to [email protected] |
Posted by | : | Job Vacancy Phil |
Views | : | 660 |