Customer Support Specilist
Category | : | Customer Service |
Type: | : | Full time |
Salary | : | P30,001 - 35,000 |
Location | : | Pasay |
Job description:Job Description The Customer Onboarding Specialists are the ones who ensure that the customer has a successful experience with the product or service from the very beginning. Responsibilities: Partnering with internal teams and stakeholders to enable our customers Assist with best practice tips Help drive product adoption through collaboration with customers Solve customer queries Create a bespoke customer experience Collect customer feedback (product, journey etc) and act on it Support customers through emails, phone calls, chats, social media, video calls, etc. Facilitate training sessions with customers Manage customer expectations appropriately Identification and escalation of emerging issues (relationship or technical/product) Assist in creating, reviewing, and updating process documentation Requirements Qualifications: College Graduate of B.S. Computer Science or similar degree Ability to learn on the fly and prioritize conflicting task | ||
Min. Qualification | : | College graduate |
Shift | : | Varying shift |
How to apply | : | interested candidate send their cv to [email protected] |
Posted by | : | NA |
Views | : | 293 |