Call Center Agents(csr)-international Radio Work At Home/work Onsite In Bacolod

Requirements:

Must be at least HS/SHS graduate or College level

Preferred with at least 6 months of Call Center Experience, but not required

Applicants with or without Call Center Experience are now accepted but must be amenable to Work at home or

Work onsite. Speed test screenshot ( 12MBPS Download & 5MBPS Upload speed)

Good listening, verbal and written communication skills.

Must be willing to work in Bacolod

Responsibilities :

Providing day-to-day customer service support to customers needs based on client account services or products.

May handle assistance through phone or email.

Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

Ensuring quality support and customer satisfaction.

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