Call Center Agent (csr) - Financial Tech In Quezon, City
Category | : | Call Center |
Type: | : | Full time |
Salary | : | P20,001 - 25,000 |
Location | : | Quezon City |
Job description:Requirements: - Completed 2 yrs in College - At least 2 years experience as Technical, Financial, Customer Service Support in multiple support channels - 4+ years experience handling customers within a call center environment and maintaining the highest levels of customer satisfaction - Excellent written and oral communication skills with the ability to formulate structured communications in a complex environment - Experience in supporting B2B Customer Service and Technical Troubleshooting support for Financial and payment gateway tools - Willing to work in Quezon, City - Willingness to work on shifting schedule. Responsibilities: - Providing day-to-day customer service support to customers needs based on client account services or products - May handle assistance through phone, chat or email - Prioritizes and escalates support incidents and requests based on business impact and documented guidelines - Utilizes soft skills and troubleshooting skills to resolve client issues and questions - Ensuring quality support and customer satisfaction | ||
Min. Qualification | : | 2yr course graduate |
Shift | : | Night shift |
How to apply | : | Apply Online |
Posted by | : | Global Headstart |
Views | : | 914 |