Customer Care Center, Coordinator - Spanish
Category | : | Customer Service |
Type: | : | Full time |
Salary | : | P60,001 - 70,000 |
Location | : | Pasay |
Job description:Account: Customer Care Center, Coordinator Language: Spanish Can start ASAP Salary offer will be discussed during the interview, Max is 60k - 65k Qualifications: This Position Requires Strong Customer Service Skills Must Be Fluent In English and Spanish Overall Knowledge And Experience In Mortgage Loan Servicing Desirable But Not Required Graduate Degree Is Preferred Undergraduates Must Have At Least 6 Months Call Center Experience Applicants Must Be Willing To Work In MOA Complex, Pasay City And/Or Set Up To Work From Home With 50 MBPS Internet Speed Must Be Willing To Work In US Timings Job Functions And Responsibilities: Handle Loan Related Customer Inquiries Over The Loan Servicing Toll Free Telephone Number For Pre-Foreclosure To Delinquent Accounts. Appropriately Follows Up With Customers When Commitments For Payment Are Not Met Logs All Borrower Contacts Into The Loan Servicing System Offer Long Term Resolutions To Customers To Resolve Delinquency Proficient Use Of An Autodialing System To Maximize Effectiveness And Increase Contact Ratios Required To Make The Prescribed Number Of Contacts During The Daily Work Schedule Familiar With The Customer Relations Functions And The Services Offered Perform Miscellaneous Job-Related Duties As Assigned By The Department Manager | ||
Min. Qualification | : | College graduate, Call center |
Shift | : | Day shift |
How to apply | : | Qualified candidates should send CV to [email protected] |
Posted by | : | NA |
Views | : | 1,217 |