Mandarin Csr In Clark Pampanga
Category | : | Call Center |
Type: | : | Full time |
Salary | : | P100,001 - 200,000 |
Location | : | Pampanga |
Job description:Mandarin CSR in Clark Pampanga Minimum requirements: -Applicants must be willing to work and relocate to Clark, Pampanga. -Applicants must be a Filipino citizen or have a relevant residence status -High School Diploma/GED required (College Degree is preferred) -Preferably with Travel/airline background acquired from a job experience in a Contact Centre, airport or any related -Knowledge of contact centre operations -Training in Sabre reservation and ticketing is a plus -Fluent in written and spoken Mandarin and Good English communication skills -Strong analytical and problem-solving skills -With the basic technical skillsable to navigate through computer and web application with ease -Good interpersonal skills with positive, empathetic, and upbeat personality -Willing to work and transfer in Clark Pampanga Key Responsibilities and Accountabilities -Provide first call resolution for all guest enquiries and OBE (online booking engine support) through application of technical expertise in reservations, ticket issuance and re-issuance. -Comply with set standards of customer service (e.g. quality of speech, call attendance, emails, handling queues, e-mails, etc.) for inbound calls across all markets/functions in order to ensure customer confidence, satisfaction and loyalty. -Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills. -Achieve individual revenue and customer service targets to support delivery of team/departmental targets. -Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes. -Maintain data protection and confidentiality for both staff and customers. -Support other departmental functions as required (e.g. ticketing & E-Services desk, pre-flight checks, service desk, etc.) Please send your resume to [Login to view email address] Like our page for job updates! Facebook: https://www.facebook.com/jobvacancyphilpage Linkedin: https://www.linkedin.com/company/job-vacancy-phil Spread the word! DIRECT HIRE Thank you #mandarin #bpo #csr #customerservice #bilingual #multilingual #hiring #job #jobhiring #jobopening | ||
Min. Qualification | : | 2yr course graduate, Mandarin |
Shift | : | Varying shift |
How to apply | : | Please send your resume to [email protected] |
Posted by | : | Job Vacancy Phil |
Views | : | 2,404 |