Call Center Agent - Bilingual French Speaker - Makati Site Ghsjgp
Category | : | Call Center |
Type: | : | Full time |
Salary | : | P60,001 - 70,000 |
Location | : | Makati |
Job description:JOB DESCRIPTION Answers questions about the products or services in the required language(s) (English and French) Communicate confidently with clients and internal users using telephone, email and software tools. First line ticket handling (Incidents & Requests) including triage and troubleshooting, resolution where possible and assignment where required to 2nd/3rd line support teams and third parties. Provide the best solution based on the details provided by the customers Guides the customer through the problem-solving process Ensuring customer satisfaction Translate French to English and English to French (verbally and in writing) Updating operational and technical documentation together with product user guides as required. REQUIREMENTS Must be a Filipino Citizen At least High School Graduate At least two years related working experience (Technical support or Service Desk) Good understanding of IT Infrastructure Must be fluent in both English and French Willing to work midshift Willing to work in Makati Can start ASAP For faster processing, you may send your resume to: executives @ globalheadstart.com Do you have questions? Reach us through [Login to view contact phone] and look for Terry. | ||
Min. Qualification | : | High School, Call Center |
Shift | : | Varying shift |
How to apply | : | |
Posted by | : | Global Headstart Specialist Inc |
Views | : | 595 |