Technical Documentation
Category | : | Information Technology |
Type: | : | Full time |
Salary | : | P15,001 - 20,000 |
Location | : | Quezon City |
Job description:The main function is to maintain & oversee the library of materials, documents & resources for the company, change & update records to meet company needs whenever applicable & keep a database of the documents to track the different versions that has been created. Duties & Responsibilities 1. Consolidate & analyze data to be presented for writing recommendation based from provided, available & existing materials & resource 2. Build Knowledge Base Articles Library outlining both cause & resolution following defined technical writing procedures. 3. Closely coordinate with TLs/SLs & Onshore to complete task 4. Complete all other documentation needs for Focus account 5. Monitor & consolidate account updates sent via Email, Slack Chat & Skype GC then sort into accessible Standard Operating Procedure Document Library 6. Take in Level 1 support role 2 hours a day during normal full support coverage day 7. Write & submits Minutes of the Meetings whenever included & applicable | ||
Min. Qualification | : | Post graduate degree, • Proficient in both oral and written skills • Excellent follow through, attention to detail and able to adhere to a set deadline • Demonstrate basic data and analytical abilities and basic technical skills • Can document processes from scratch |
Shift | : | Day shift |
How to apply | : | Send your comprehensive resume to [email protected] |
Posted by | : | Condor POS Solutions RP Inc |
Views | : | 65 |