Technical Documentation

5 months ago
Category:Information Technology
Type::Full time
Salary:P15,001 - 20,000
Location:Quezon City
Job description:

The main function is to maintain & oversee the library of materials, documents & resources for the company, change & update records to meet company needs whenever applicable & keep a database of the documents to track the different versions that has been created.

Duties & Responsibilities

1. Consolidate & analyze data to be presented for writing recommendation based from provided, available & existing materials & resource

2. Build Knowledge Base Articles Library outlining both cause & resolution following defined technical writing procedures.

3. Closely coordinate with TLs/SLs & Onshore to complete task

4. Complete all other documentation needs for Focus account

5. Monitor & consolidate account updates sent via Email, Slack Chat & Skype GC then sort into accessible Standard Operating Procedure Document Library

6. Take in Level 1 support role 2 hours a day during normal full support coverage day

7. Write & submits Minutes of the Meetings whenever included & applicable

Min. Qualification:Post graduate degree, • Proficient in both oral and written skills • Excellent follow through, attention to detail and able to adhere to a set deadline • Demonstrate basic data and analytical abilities and basic technical skills • Can document processes from scratch
Shift:Day shift
How to apply:
Send your comprehensive resume to [email protected]
Posted by:Condor POS Solutions RP Inc
Views: 65