Massive Hiring | Call Center Representative

10 months ago
Category:Customer Service
Type::Full time
Salary:P20,001 - 25,000
Location:Mandaluyong
Job description:

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Min. Qualification:College graduate, Interpersonal Skills, Good Communication Skills
Shift:Varying shift
How to apply:
If you are interested, kindly fill out this form: https://auxmeet.com/applicant-form/aspire/jobheroapp
Posted by:Aspire Solutions
Views: 111