Customer Support Agent - Non-voice (email & Chat Support) - Slot Job

** Basic Requirements:

At least High school / Senior High school Graduate.

Average to Excellent communication skills.

Fresh Graduates are welcome to apply.

Without Experience Accepted.

A competitive compensation package awaits you.

We accept applicants from nearby provinces.

Willing to start immediately.

Responsibilities:

Providing day-to-day customer service support to customers needs based on client account services or products.

May handle assistance through Email, Chat and a little bit of voice.

Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

Ensuring quality support and customer satisfaction.