Customer Service Agent - Blended-voice & Non-voice Available

** Basic Requirements:

- At least High school / Senior High school Graduate.

- Average to Excellent communication skills.

- Fresh Graduates are welcome to apply.

- Without Experience Accepted.

- A competitive compensation package awaits you.

- We accept applicants from nearby provinces.

- Willing to start immediately.

Responsibilities:

- Providing day-to-day customer service support to customers needs based on client account services or products.

- May handle assistance through Email, Chat and a little bit of voice.

- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

- Ensuring quality support and customer satisfaction.