Call Center Agent (csr) - Banking Account Onsite In It Park Cebu Ghsed

Requirements :

Must be at least a High school Graduate, College Grads are welcome to apply

With at least 1 year BPO experience

Excellent Communication skills

Must be willing to work in Cebu

Responsibilities:

Providing day-to-day customer service support to customers needs based on client account services or products.

May handle assistance through phone or email.

Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

Ensuring quality support and customer satisfaction.