Call Center Agent - Telco Account - Hs Grads Accepted In Quezon City

equirements:

Must be at least HS/SHS graduate or College level

With or without experience

With at least a B1 AM Score

Willing to work on-site and Work from home setup (Hybrid)

Good listening, verbal, and written communication skills.

Responsibilities:

Providing day-to-day customer service support to customers' needs based on client account services or products.

May handle assistance through phone or email.

Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

Ensuring quality support and customer satisfaction.