Call Center Agent (csr) - Work In Cavite

Requirements:

- At least a High school graduate, College grads are welcome to apply

- With or without experience is accepted

- Good to Excellent communication skills is a must

- Has a good customer service orientation

- WFH and work Onsite available

- Applicant should be willing to work in Cavite

Responsibilities:

- Providing day-to-day customer service support to customers needs based on client account services or products.

- May handle assistance through phone, chat or email.

- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

- Ensuring quality support and customer satisfaction.