Call Center Agents Csr - Fraud Work Onsite In Pasig

Requirements :

Must be at least a High school Graduate, College Grads are welcome to apply

Requires 3years of Fraud Investigation Experience

Good listening, verbal and written, and Excellent communication skills.

Must be willing to work in Pasig

Responsibilities :

Providing day-to-day customer service support to customers' needs based on client account services or products.

May handle assistance through phone or email.

Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

Ensuring quality support and customer satisfaction.

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