Call Center Agents (csr) - International Telco In Bacolod

Requirements:

At least High School Graduate.

With or without call center experience now accepted.

Must be amenable to Work at home or Work onsite (BACOLOD).

Need Speed test screenshot minimum of ( 12MBPS Download & 5MBPS Upload speed).

With good communication skills.

Responsibilities:

Providing day-to-day customer service support to customers needs based on client account services or products.

May handle assistance through phone or email.

Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

Ensuring quality support and customer satisfaction.