Call Center Agent (csr) - Travel Account Tier 2 In Quezon, City

Requirements:

- At least a High school graduate

- With at least 1-3yrs GDS Amadeus/Sabre experience.

- Good listening, Average to Excellent verbal and written communication skills

- Must be willing to work immediately

- Willing to work on-site

Responsibilities:

- Providing day-to-day customer service support to customers' needs based on client account services or products.

- May handle assistance through phone, chat, or email.

- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

- Ensuring quality support and customer satisfaction.

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