Call Center Agents (csr) - Travel Account Tier 1 In Quezon, City

Requirements:

- At least High school graduate

- With at least 1-3yrs GDS Amadeus/Sabre experience.

- Good listening, Average to Excellent verbal and written communication skills

- Must be willing to work immediately

- Willing to work on-site

Job Responsibilities:

- Providing day-to-day customer service support to customers' needs based on client account services or products

- May handle assistance through phone, chat or email

- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines

- Utilizes soft skills and troubleshooting skills to resolve client issues and questions

- Ensuring quality support and customer satisfaction