Call Center Agents - Travel Account In Pasig

Requirements:

- At least High School Grad or SHS Grad

- With Average to Excellent Communication skills

- Must have 1yr Experience of International CCE.

- With at least B2 Am Score.

Responsibilities:

- Providing day-to-day customer service support to customers needs based on client account services or products

- May handle assistance through phone, chat or email

- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines

- Utilizes soft skills and troubleshooting skills to resolve client issues and questions

- Ensuring quality support and customer satisfaction