Customer Support Agents (csr) - At Least Highschool Graduate In Antipolo

Basic Qualification:

- At least High school graduate

- With or without experience, 1 Month of BPO Experience is a big plus

- Average to Excellent verbal and written communication skills

- Must be willing to work On-site

- Willing to work at Antipolo

Responsibilities:

- Providing day-to-day customer service support to customers needs based on client account services or products.

- May handle assistance through phone, chat or email.

- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

- Ensuring quality support and customer satisfaction.