Call Center Agents (csr) - Travel Work On Site

Requirements:

Must be a high school graduate.

Candidates who are at least 18 years old and above

Good to Excellent Communication skills & Comprehension\

Good listening, verbal, and written communication skills

Have at least 1-year intl voice BPO experience

Willing to work on-site in Quezon, City

Responsibilities:

- Providing day-to-day customer service support to customers needs based on client account services or products

- May handle assistance through phone, chat or email

- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines

- Utilizes soft skills and troubleshooting skills to resolve client issues and questions

- Ensuring quality support and customer satisfaction