Call Center Agents - Hs Grads Accepted - Work In Pampanga

Requirements:

- At least a High school graduate, College grads are welcome to apply

- Must have at least 3 to 6 months of CSR or TSR call center experience

- Good to Excellent communication skills is a must

- Has a good customer service orientation

- Must be able to work in a shifting schedule

- Applicant should be willing to work in Pampanga

Responsibilities:

- Providing day-to-day customer service support to customers needs based on client account services or products.

- May handle assistance through phone or email.

- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

- Ensuring quality support and customer satisfaction.