Call Center Agent - Hs Grads Accepted - Work In Bacolod

Requirements:

- Must be at least a High School Graduate

- Must have at least 6 Month BPO Experience

- Good listening, verbal and written communication skills

- Must be willing to work at the office or WFH based on company business needs

- Must be willing to work in Bacolod

Responsibilities:

- Providing day-to-day customer service support to customers needs based on client account services or products

- May handle assistance through phone or email

- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines

- Utilizes soft skills and troubleshooting skills to resolve client issues and questions

- Ensuring quality support and customer satisfaction