It Service Desk Analyst

6 months ago
Category:Call Center
Type::Full time
Salary:Pnegotiable
Location:Taguig
Job description:

Identify and diagnose issues and problems.

Categorize and record reported queries and provide solutions.

Support problem identification.

Advise users on appropriate course of action.

Monitor issues from start to resolution.

Escalate, if needed, unresolved problems to a higher level of support

Atleast 2 years of experience in IT support in BPO setup

Min. Qualification:College graduate, IT support in BPO setup
Shift:Varying shift
How to apply:
Posted by:Gratitude Philippines
Views: 227