Customer Support Specialist - Gds Work Experience In Makati

Job Qualification:

Must be at least High school graduate.

Must have at least 1 year GDS experience for Amadeus, Apollo, Sabre and Worldspan.

1-2 years Experience in Flight Reservation and Corporate Or Leisure Travel Industry are accepted.

Must have an internet connection speed at 25mbps for Work at home setup.

Good listening, verbal and written communication skills.

Must be willing to work ASAP.

Job Responsibilities:

Providing day-to-day customer service support to customers needs based on client account services or products.

May handle assistance through phone or email.

Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

Ensuring quality support and customer satisfaction.