Call Center Agents(csr) - Insurance Account - Work In Cebu

6 months ago
Category:Call Center
Type::Full time
Salary:P15,001 - 20,000
Location:Quezon City
Job description:

Requirements:

. Must be at least a College graduate or College undergraduates with relevant work experience.

. Must have at least 1 year of BPO Insurance work experience.

. Good listening, verbal and written communication skills

. Must be willing to work ASAP

. Must be willing to work in Cebu.

. Must be willing to work onsite/work at home

Job Responsibilities:

Providing day-to-day customer service support to customers needs based on client account services or products.

May handle assistance through phone or email.

Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

Determines eligibility by comparing customers information to requirements

Describes products and services properly and efficiently

Min. Qualification:College graduate
Shift:Varying shift
How to apply:
In response to the Covid-19 Pandemic and the Community Quarantine, Our recruiters will be conducting phone interviews, Onsite or walk-in applications are prohibited until further notice. Please make sure to answer your phone.
Posted by:NA
Views: 235