Healthcare Associates

Job description

Medical Virtual Assistant

- responsible for the delivery of services or projects as contracted by the Client. The services or projects include scheduling and calendar management, verification of insurance coverage and benefits, dealing with correspondences

Pre-exam verification of insurance eligibility, benefits and coverage

Securing treatment authorization

Submitting claims, responding to claim denials, and resolving EOB issues

Identifying and finding solutions for common billing issues

Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to your other staff

Processing mail by posting it to the EHR and overseeing the appropriate follow-up