Network And It Support Engineer In Ortigas Temporary Wfh 25k To 50k

8 months ago
Category:Information Technology
Type::Full time
Salary:P45,001 - 50,000
Location:Pasig
Job description:

Network and IT Support Engineer in Ortigas Temporary WFH 25k to 50k

Headcount: 2

Schedule: Shifting

JOB RESPONSIBILITIES

Responsibilities includes but not limited to maintaining, troubleshooting, diagnosing and

resolving problems, as well as implementing and designing network solutions.

A day to day schedule would consist of answering client calls, responding to emails to help

resolve client issues, either with internet, phone service, changes to their phone system as well as

configuring pbx for new clients, porting in phone numbers and following up on previous support

tickets to ensure all issues are resolved.

Candidates must be able to follow SOP, create support tickets, follow through if issue is not

resolved right away, and ask for help if there is a road block until client issue is resolved.

-EXTREMELY well organized

-must be a self-starter, outside the box thinker

-be able to work under pressure, keep organized and look for solutions

-seek out solutions when they hit a roadblock instead of dropping the task and forgetting it

-answer support/general calls from end users and resolve their issue

-provision new phone systems, phones, port numbers

-manage remote installation of internet & voip service with on-site techs

-install/maintain/upgrade software for IP cameras

You could work with a variety of network types, such as:

-LANs, WANs, MANs, WLANs & Voip

JOB QUALIFICATIONS

Ideal Candidate MUST have the following:

-3+ years of experience with Asterisk, Freepbx, FreeSwitch

-knowledgeable in Linux/Unix OS

-knowledge of Grandstream & IP phones & provisioning such as Polycom, Cisco, Yealink

-Experience with AWS and GCP platform is preferred for managing VPS

-Above Average communication skill

-technical knowledge about networking, VoIP, how it works, capabilities, limitations, call quality testing

-outside the box thinking and ability to resolve problems in a timely manner

-must be organized and ability to document how-to and common troubleshooting steps

-Telecommunication & Internet Support experience

-Experience with Soft switches / pbx

-must be a self-starter, outside the box thinker

-be able to work under pressure, keep organized and look for solutions

-answer support/general calls from end users and resolve their issue

-provision new phone systems, phones, port numbers

-manage remote installation of internet & voip service with on-site techs

-install/maintain/upgrade software for IP cameras

Tools that must have experience in;

-Asterisk/Freepbx/Kamailio/FreeSwitch (VoIP soft switch)

-Wireshark for VoIP troubleshooting

-Basic software such as Logmein, Office, VPN, FTP, SSH

-IP phone configuration & setup

-CentOS and general Linux operation

JOB SHIFT

Monday to Friday (Nightshift US Time)

Saturday and Sunday - Restday

Please send your resume to [Login to view email address]

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DIRECT HIRE

Thank you

#network

#itsupportengineer

#Asterisk

#Freepbx

#FreeSwitch

#hiring

#job

#jobhiring

#jobopening

Min. Qualification:College graduate, Network and IT Support Engineer
Shift:Varying shift
How to apply:
Please send your resume to [email protected]
Posted by:Job Vacancy Phil
Views: 225