Operations Manager Opening Quezon City Site 2021

11 months ago
Category:Call Center
Type::Full time
Salary:P90,001 - 100,000
Location:Quezon City
Job description:

Operations Manager Opening BPO 2021

Job Scope:

Oversee and direct daily business operations for optimum efficiency.

Perform weekly meetings with operations staff to discuss metrics and deliverables.

Gather, review, and analyse reports, records, and data to ensure that all quality, efficiency, and productivity standards are met.

Strong organizational, leadership and interpersonal management skills.

Strong planning, forecasting, problem-solving and analytical skills.

Qualifications:

Minimum 5 years BPO management experience; at least 8-10 years BPO experience

Candidate must possess at least a Bachelor's/College Degree , any field.

Has experience in managing supervisors, clusters of call centre agents

Experience in managing multiple products, processes and partners/stakeholders Willing to work on night shifts, shifting schedules, holidays and weekends

Can be Assigned in QC and Can Start ASAP

Min. Qualification:College graduate, Operations Management- BPO
Shift:Varying shift
How to apply:
Interested applicants may send resume to [email protected]
Posted by:NA
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