Mandarin Senior Software Customer Service Manager Wfh
Category | : | Customer Service |
Type: | : | Full time |
Salary | : | P100,001 - 200,000 |
Location | : | Makati |
Job description:Mandarin Senior Software Customer Service Manager WFH Filipino Citizen fluent in Mandarin / Chinese language Temporary Work from home during Pandemic CS:Manager $21,800/year Key Requirements: -College Graduates of a Bachelors Degree -Fluent Chinese and English and the ability to communicate daily with clients in Chinese and English -Amenable working on shifting schedule, holidays, weekends & extended work hours -At least 6Year(s) of working experience in software customer service and 3 years experience in customer service management -Know SaaS industry. -Be able to do QA to customer service team -Familiar with live chat or ticketing system. -Applicants should be Filipino citizens or hold relevant residence status Responsibilities: -Receive customers requests byonline chat or email, analyzes requests, provides information or routes request to proper person. -Manage the customer service team and do daily performance check to the team -Be able to handle customer complaint and other urgent issues. -Be able to arrange shift according to business needs. -Be responsible for team rating and NPS from customer Please send your resume to [Login to view email address] Like our page for job updates! Facebook: https://www.facebook.com/jobvacancyphilpage Linkedin: https://www.linkedin.com/company/job-vacancy-phil Spread the word! DIRECT HIRE Thank you #mandarin #chinese #customerservice #customersupport #hiring #job #jobhiring #jobopening | ||
Min. Qualification | : | College graduate, Mandarin |
Shift | : | Varying shift |
How to apply | : | Please send your resume to [email protected] |
Posted by | : | Job Vacancy Phil |
Views | : | 1,120 |