Bilingual Customer Support & Fashion Care (mandarin)

1 month ago
Category:Call Center
Type::Full time
Salary:P90,001 - 100,000
Location:Ortigas
Job description:

Join TDCX! Apply today and be interviewed in the comforts of your home!

Are you a customer service rockstar who wants to be part of one of the leading digital boutiques for fashion worldwide? Are you passionate, driven, and can deliver outstanding customer service experience?

We are looking for a Customer Care & Fashion Advisor to join our growing family. Come home and start your #BeHappier journey with TDCX today!

Top reasons to work here:

Above-industry average salary

Group life insurance starting on Day 1

HMO benefits on Day 1 + one (1) free dependent after 6 months

Monthly performance bonuses upon regularization

25% Night differential rate (higher than the industry average!)

15 Sick Leave credits with cash conversions

15 Vacation Leave credits with carry over

Premium & Instagrammable workspaces

Free overflowing coffee and cookies

Learning courses to help you grow

Career development programs

Engagement activities like free food day, raffles, birthday treats, anniversary gifts, contests and much more!

What is your mission?

As a Customer Care & Fashion Advisor, you will be working with our Luxury Fashion Account to deliver #happier customer experience through phone and email. You will get a chance to collaborate and partner with some

of the most important and influential luxury designers in the world!

You are also required to perform these job functions:

Advisory and support services for clients concerning the order process

Styling, shopping, and selection of key-pieces of the current season up to the completion of whole looks

Close cooperation with Payment, Warehouse, and Shipping departments

Who are we looking for?

Completed 2 years in college

Preferably with BPO/call center work experience

Strong verbal and written English communication skills in English and Mandarin

Amenable to work rotating shifts

Can work in Ortigas Center, Pasig City

*Terms and conditions apply

Min. Qualification:2yr course graduate
Shift:Varying shift
How to apply:
Join TDCX! Apply today and be interviewed in the comforts of your home!
Posted by:TDCX
Views: 110