Technical Support Engineer - Eastwood, Quezon City

TECHNICAL SUPPORT ENGINEER

Eastwood, Quezon City Regular Full Time; DIRECT HIRE Salary is Dependent on Experience

A Global eLearning Company in Quezon City is keen on hiring a highly driven and confident Technical Support Engineer to join their Global IT Team and carry out the following tasks:

- Primarily involved in indentifying the appropriate solutions to issues related to the companys software and hardware and ensure to track these issues up to its resolution

- Ensure proper documentation of all issues that occurred and that they are at par with the firms policies and standards

- Liaise with clients during the whole duration and perform follow up check to ensure their issues have been resolved

- Provide immediate customer feedback

- Perform User Acceptance Testing as and when necessary

Qualifications:

- Must have at least 3 years of similar experience in Technical Support with Coding and Stack Trace experience

- Completed a Computer-related College Degree

- Knowledge in any of these technologies would be nice: SQL, JIRA, Confluence, Zabbix, Grafana, Windows, MAC OS and Linux

If you feel that this role fits your skills, personality and preference, apply now and let us assist you in seizing this exceptional job opportunity! Send your CV to [Login to view email address]

For more information please contact Suzette Cania on any of these numbers: [Login to view contact phone] | [Login to view contact phone] | [Login to view contact phone].

Please keep your lines open and check your email (inbox & spam folders) regularly for any correspondence regarding your application.

Thanks and we hope to hear from you very soon!

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