Get Hired Today As Customer Service Representative In Manila

Why should you work with Alphatel Philippines?

2k Non-taxable allowance

13th month pay

Attendance Bonus

Departmental Awards

3 Dependents can be enrolled in our HMO after 3 months

Maternity/Paternity Leave

Paid leaves 1SL/1VL per month can accumulate if unused

10%-15% DISCOUNT on Partner Gyms

Enjoy our Kick Off Parties

Sponsored Team Building

Job Responsibilities:

Effectively manage large amounts of incoming calls

Identify and assess customers needs to achieve satisfaction

Provide accurate, valid and complete information by using the right methods/tools

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Follow communication procedures, guidelines and policies

Job Qualifications:

College Grad without BPO experienced

2nd Year Complete with 1 year BPO experienced

Good English language conversation skills

Computer and Web proficient

Alphatel Communications was founded to effectively face the obstacles that key organizations frequently experience while engaging with issues relating to customer service, technical support and sales. As our vision proposes, Alphatel came to exist with the concept of improving customer assistance and taking client relation administration to new heights, in the global market. With unique concepts and technology, our dynamic workforce provides a fully developed combination of Technology, Practice and Teamwork so that our clients are free to focus on the Core Business Activities to ensure constant progress.

Our clients obtain the best-in-trade support by means of our frequent and continuous effort in utilizing our tenets of quality and innovation, the best people expertise, and self-sustaining process platform and sector knowledge. Alphatel Communications houses extremely skilled individuals and the most up-to-date technology, flawlessly merged to deliver the best call center services and outsourced BPO solutions in the entire call centre industry.