Japanese It Support Specialist In Makati

Japanese IT Support Specialist in Makati

Our Client is a worldwide network of 180 branches in 124 cities abroad and 296 retail stores in Japan.

Our client currently has 180 branches in 124 cities abroad. Our highly experienced and knowledgeable local staff will respond to your demands

promptly, giving you peace of mind so that you can thoroughly enjoy your travels. This worldwide network allows us to acquire the latest travel information from all over the globe enabling the smooth arrangement of airline and all other types of tickets, and hotel reservations. The original tours planned by each of our branches are also highly regarded. We endeavor to further enhance this international network to enable you have the best time possible regardless of the destination.

Job Description

Provide technical assistance with computer hardware and software

Resolve issues for staff via phone, in person, or electronically

Log bugs and enhancement requests

Perform hardware and software installations, configurations and updates as needed

Create and maintain tips and tricks solutions for online database and web site

Provide introductory on-line & classroom training for company products

Resolve technical issues in a timely manner using available resources within the company

To be considered for the role, you will need to be able to demonstrate the following:

-Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.-

-Required Skill(s): helpdesk, technical support, troubleshooting

-Preferably 1-4 Yrs Experienced Employee specialized in IT/Computer - Network/System/Database Admin or equivalent.

-Understands networking principles TCP/IP, addressing, DNS-DHCP, firewall configuration, Cisco certified applicant is a plus but not required

-understands and able to work with windows server active directory regardless of version (e.g 2008/2012/2016/2019)

-knowledgeable with 0365 or google cloud/google, AWS

-Provide similar services related software, hardware, database web resources networks and enterprises system

-Experience in network operations, system administration and design

Please send your resume to [Login to view email address]

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