Operations Director Telco In Eastwood Quezon City 250k

Operations Director Telco in Eastwood Quezon City 250k

Requirements

-Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field

-At least 12 year(s) of working experience in the related field is required for this position

-At least 1-2 years working in a Director level and has had P&L responsibility, and managed projects

-Preferably Directors specializing in Telecommunications Customer Service or equivalent

-Ability to handle 800+ FTEs under multiple line of businesses

-Managed teams in various geographic locations with a proven track record of meeting and exceeding financial targets

-Has worked at multiple client accounts to gain experience in working with and handling different types of clients; strong client facing abilities including the ability to handle scope issues

-Has the ability to work with senior management and work within the political structure of his/her own organization as well as the clients

-Is able to communicate effectively in writing, verbally, and through presentations

-Possess strong people skills - is able to work with other organizations such as third party vendors, sales, marketing, and legal, and understand their terminology; understand the requirements for the various staff positions

-Strong planning abilities (both strategic & tactical)

-Has an understanding of the technology/RPA used in the BPO industry

-Strong negotiation skills

-Strong Business Acumen

Can work in Eastwood, Q.C. and in any location in Metro Manila

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