Account Officer

(40) FULL TIME ACCOUNT OFFICERS

JOB DESCRIPTION:

Locate and monitor overdue accounts, using computers and a variety of automated systems.

Record information about financial status of customers and status of collection efforts.

Locate and notify customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment.

Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

Advise customers of necessary actions and strategies for debt repayment.

Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.

Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.

Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

QUALIFICATIONS:

18 years old and above

At least college level

Hardworking and Dedicated

Willing to be trained

With strong communication skills