Network Operations Engineer

Qualifications:

1.College degree holder (Preferably IT related course)

2.Effective verbal and written communication skills.

3.Basic understanding of networking technologies (TCP/IP, Routing, Switching)

4.Good Analytical and Troubleshooting skills

5.Capable of prioritizing and managing own workload.

6.Tech Savvy - keen and resourceful in developing technical skills and knowledge.

7.With good analytical skills and data interpretation from various network platforms.

8.Ability to assess and prioritise faults and respond or escalate accordingly.

9.Team player

Primary Duties & Responsibilities:

1.Ensure stable and reliable ISP network services (e.g. Internet services, Dedicated connections, Cloud services, etc).

2.Network management of IXS Regional and Internal network (Routers, Switches, etc.)

3.Day-to-day network performance monitoring.

4.Performs network troubleshooting and root cause analysis.

5.Manages internal and external client communications;

6.Performs problem and service management functions.

7.Manage communications and escalations with TELCO carriers/ partners as needed.

8.Deployment and maintenance of network monitoring, analysis and reporting tools.

9.Installation and configuration of network devices in customer premise as needed.

10.Collaborate with other colleagues within and outside the department to ensure the immediate completion of a task.

Work Schedule

Work Days:Any Five consecutive days from Monday to Sunday

Work Time:Rotating shift

6:00 a.m. to 2:00 p.m.

2:00 p.m. to 10:00 p.m.

10:00 p.m. to 6 :00 a.m.

Day-off:Two consecutive days during the week