Business Analyst | Servicenow

1 month ago
Category:Information Technology
Type::Full time
Salary:P50,001 - 60,000
Location:Makati
Job description:

Clarence

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Job Description:

Analyzes business processes and documents functional requirements to increase operational maturity.

Translates and documents client needs into actionable requirements.

Develops or use cases, process diagrams,and requirements documentation using stories and scrum tasks in ServiceNow Platform.

Collaborates with stakeholders and project team to design appropriate process solutions.

Evaluates requirement changes and provides feedback to ensure alignment to original design objectives.

Advises on options, risk and impacts on business processes and cultural adoption.

Follows up on outstanding stakeholder needs and provides timely status reports to project manager.

Communicates technical problems and solutions to both technical and non-technical audiences.

Creates end-user training materials based on project requirements.

Builds positive relationships with clients by providing excellent service/support and consistent communication as appropriate.

Performs accurate internal operational tasks such as time tracking, expense reporting and knowledge sharing.

Minimum Qualifications Required:

Bachelors degree in Informatics,Information Systems, or similar preferred.

Minimum of two to three (2-3) years of business analyst experience.

Exemplary communication ability, both written and verbal.

Ability to translate technical specifications into business requirements and vice-versa.

Ability to document the process and tool functionality for training purposes.

Excellent presentation skills.

Thorough attention to details, ability to multitask, and effective time management skills.

Consulting experience strongly preferred.

Advantages:

IT Business Management experience.

Advanced knowledge of ServiceNow is an advantage.

Min. Qualification:College graduate, Excellent English Verbal and Written Communiction Skills, IT Management Experience
Shift:Varying shift
How to apply:
for interested individuals, kindly send us a copy of your updated resume through: Email: [email protected] Contact no: [Login to view contact phone]
Posted by:Elencion IT Solutions
Views: 323