Customer Support Agents (silver City Site)

10 days ago
Category:Call Center
Type::Full time
Salary:P15,001 - 20,000
Location:Pasig
Job description:

Customer Support Agents responsible for meeting the revenue quota while providing excellent customer service to customers.

Responsibilities:

-Handles combined Satellite and Telecommunication Billing Information

-Probe and discover the needs of the customer and recommend the appropriate service using features and benefits

-Meet sales quota and service objectives in a fast paced call center environment

-Consult with customers to recommend and sell a variety of products and services to meet the customers needs

Provide customers with a positive sales and service experience

-Adhere to IBEX Global Philippines company policies and work standards

Qualifications:

-Candidate must be at least 2 years college undergraduate in any field (no back subjects)

-If not, at least high school graduate with minimum of 6 months call center experience

-Preferably with Customer Service and Sales Experience

-With excellent English communication skills

-Preferably with sales experience (upselling or cross-selling)

-Has the potential to perform in a strong sales-driven environment

-Can drive sales while maintaining excellent customer experience

-Background in handling a multitasking account is highly desired

-Willing to work on a flexible shift schedule

-Applicants must be willing to work in Pasig: 301, Silver City 2, Frontera Drive, Pasig City

sales support, csr, csr telco, telco, bpo pasig, sales pasig

*Free shuttle available during application

Min. Qualification:2yr course graduate
Shift:Varying shift
How to apply:
Apply here! https://form.jotform.com/72902214311140
Posted by:IBEX Global ParaƱaque
Views: 105