Customer Order Management Associate

The Customer Order Management Specialist has the responsibility to manage customers orders/inventory on a daily basis. The individual works closely with our shipping department to ensure that every order is processed and delivered on time.

-Manage all communication with all sales department order and process all customer orders and shipment of products and ensure optimal practices for all processes.

-Verify all order line and prepare order reports on everyday basis and manage all shipment and respond to all inquiries for all status order and resolve all customer issues and prepare efficient schedule for projects.

-Perform troubleshoot on all sales orders and assist to identify and execute various enhancement to all management process.

-Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.

-Monitor and evaluate all order issues and resolve in discrepancies in production metrics and ensure accurate billing of all bookings.

-Provide an interface with finance department and manage all contracting processes and manage all incoming purchase orders from various email locations.

-Evaluate all weekly metrics and analyze all continuous improvement project and prepare reports for all requests.

-Monitor and process all returns according to financial requirements and ensure compliance.