Customer Service Representative (csr)

RESPONSIBILITIES:

Handles customers questions, complaints, and billing inquiries, including disputes and adjustments, with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution

Probe and discover the needs of the customer and recommend the appropriate service using features and benefits

Provide customers with a positive service experience

QUALIFICATIONS:

Without Call Center Experience:

NO EXPERIENCE REQUIRED

Candidate must be at least 2 years college undergraduate (without back subjects) in any field

Applicants must be willing to work in Paraaque

Full-Time position(s) available

Must be willing to work in shifting schedule, weekends and holidays

Must have average to good communication skills both written and verbal

With Call Center Experience:

At least high school graduate with 6 months call center experience

Applicants must be willing to work in Paraaque

Full-Time position(s) available.

Must be willing to work in shifting schedule, weekends and holidays

Must have average to good communication skills both written and verbal

Near Areas:

ALABANG, MUNTINLUPA, PARANAQUE, LAGUNA, CAVITE, PASAY